FAQ

Help & Support

Frequently Asked Questions

Find answers to common questions about registering with Quint Education, accepting shifts, qualifications, timesheets, payroll and working in Early Years settings.

How do I register to work with Quint Education?

Complete our online registration form and a member of our recruitment team will contact you to discuss your experience, availability and the type of work you are looking for.

As part of registration, you may be asked to provide identification, Right to Work documents, references, qualifications and DBS information.

Start your registration

Do I need to be qualified to work in a nursery?

Yes. To work through Quint Education in a nursery or Early Years setting, you must hold a recognised childcare or Early Years qualification.

The qualification level required may vary depending on the role, but many positions require a recognised Level 2 or Level 3 Early Years qualification. Our consultants will confirm the exact qualification requirements for each vacancy.

Is training available to help me become qualified in childcare?

Training opportunities may be available depending on your experience, current qualifications and the requirements of the role.

These may include Early Years qualifications, safeguarding, paediatric first aid and other relevant courses. Contact our team to discuss suitable training providers and development opportunities.

What documents will I need when registering?

The documents required may include:

  • Photographic identification
  • Proof of your current address
  • Evidence of your Right to Work in the UK
  • Your current CV and employment history
  • Relevant qualifications and training certificates
  • DBS certificate or DBS Update Service details
  • Professional or employment references
  • Bank and payroll information

Our team will confirm the exact documents required for your application.

How will I be told about available shifts?

Our consultants may contact you by telephone, text message, email or through our mobile application when suitable shifts become available.

Keeping your contact details and availability up to date will help us match you with appropriate work more efficiently.

What should I do if I am going to be late for a shift?

Contact Quint Education as soon as you know you may be late, preferably at least one hour before your shift is due to begin.

Call the office on 0207 118 8994 or contact your consultant directly. If you cannot locate the nursery or setting, call us before your scheduled start time so we can update the client.

How do online timesheets work?

Quint Education uses online timesheets rather than paper timesheets. After completing your first shift, you will receive login details and a link to the online timesheet system.

Enter your shift details carefully and submit the timesheet for the client to approve. You should also sign in and out using the setting's attendance records where required.

Incorrect or incomplete information may delay authorisation and payment.

Why have I registered but not yet received any work?

The availability of work varies depending on your location, availability, experience, qualifications and current client demand.

Some clients also request workers who have previously attended their setting to provide continuity for children and families.

Keep your availability up to date and remain in contact with your consultant. We will continue matching you with suitable opportunities.

What curriculum is followed in nurseries?

Early Years settings in England generally work within the Early Years Foundation Stage, commonly known as the EYFS.

The EYFS provides standards for children's learning, development, care and safeguarding from birth to five years old.

Who should I contact if I have a problem during a placement?

Contact your Quint Education consultant as soon as possible. For urgent issues, call our office on 0207 118 8994.

Safeguarding concerns, accidents, complaints or problems affecting your ability to complete a shift should be reported immediately.

How and when will I be paid?

Payment is processed through payroll after your approved timesheet has been received. Your consultant or payroll team will confirm the relevant payroll deadline and expected payment date.

Make sure your bank, tax and timesheet details are accurate to avoid delays.

Do I need a DBS check?

Most roles involving children require an appropriate enhanced DBS check. You may also be asked whether your certificate is registered with the DBS Update Service.

Our compliance team will explain the requirements for your role and help you complete any necessary checks.

Still need help?

Our team is available to answer questions about registration, shifts, timesheets, payroll and childcare recruitment.

Looking for a new role? call us now 0207 1188 994

Call us at 0207 1188 994phones

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